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Important COVID-19 Information for Stanford Health Care Advantage Providers

A state of emergency has been declared related to Novel Coronavirus (COVID-19). If you need assistance in obtaining approvals or other medical service for the impacted area, please contact Customer Service at (855) 996-8422.

Stanford Provider

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    Contracting Information

    13900 Riverport Drive
    Maryland Heights, MO 63043

    Mailing Address for Customer Service, Medical Claims, Appeals and Grievances:
    P.O. Box 5904
    Troy, MI 48007
    Questions relating to Registration, Login, Application Access, General Questions and Technical Support:
    (866) 397-2812 | customersupport@lumeris.com
    Monday - Friday; 5am - 4pm PST

    For Stanford Health Care Advantage Claims, Eligibility or Patient Referral Inquiries:
    (855) 996-8422 | customerservice@stanfordhealthcareadvantage.org
     
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