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Important COVID-19 Information for Stanford Health Care Advantage Providers

A state of emergency has been declared related to Novel Coronavirus (COVID-19). If you need assistance in obtaining approvals or other medical service for the impacted area, please contact Customer Service at (855) 996-8422.

Stanford Provider

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Contracting Information

13900 Riverport Drive
Maryland Heights, MO 63043

Mailing Address for Customer Service, Medical Claims, Appeals and Grievances:
P.O. Box 5904
Troy, MI 48007
Questions relating to Registration, Login, Application Access, General Questions and Technical Support:
(866) 397-2812 | customersupport@lumeris.com
Monday - Friday; 5am - 4pm PST

For Stanford Health Care Advantage Claims, Eligibility or Patient Referral Inquiries:
(855) 996-8422 | customerservice@stanfordhealthcareadvantage.org
 
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